{"id":10,"date":"2025-01-21T23:27:18","date_gmt":"2025-01-21T23:27:18","guid":{"rendered":"http:\/\/inhidestore.com\/?page_id=10"},"modified":"2025-01-25T23:27:14","modified_gmt":"2025-01-25T23:27:14","slug":"vraceni-zbozi-a-penez","status":"publish","type":"page","link":"https:\/\/inhidestore.com\/cs\/vraceni-zbozi-a-penez\/","title":{"rendered":"Z\u00e1sady vr\u00e1cen\u00ed a reklamace zbo\u017e\u00ed"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5aa6f187 e-flex e-con-boxed e-con e-parent\" data-id=\"5aa6f187\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb9ab1b elementor-widget elementor-widget-text-editor\" data-id=\"fb9ab1b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p>V Inhide si cen\u00edme va\u0161\u00ed spokojenosti a jsme odhodl\u00e1ni zajistit bezprobl\u00e9mov\u00e9 nakupov\u00e1n\u00ed. P\u0159e\u010dt\u011bte si pros\u00edm pe\u010dliv\u011b na\u0161e podrobn\u00e9 z\u00e1sady pro vr\u00e1cen\u00ed a vr\u00e1cen\u00ed pen\u011bz, abyste porozum\u011bli podm\u00ednk\u00e1m platn\u00fdm pro va\u0161e n\u00e1kupy.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>1. Z\u00e1sady pro v\u00fdm\u011bnu zbo\u017e\u00ed<\/strong><\/h3>\n\n<p>Poskytujeme v\u00e1m <strong>bezprobl\u00e9movou 14denn\u00ed z\u00e1ruku v\u00fdm\u011bny<\/strong> za n\u00e1sleduj\u00edc\u00edch podm\u00ednek:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Nesrovnalosti ve velikosti<\/strong>: Pokud obdr\u017een\u00e1 polo\u017eka neodpov\u00edd\u00e1 objednan\u00e9 velikosti.<\/li>\n\n<li><strong>Chyby spole\u010dnosti<\/strong>: Pokud byl odesl\u00e1n \u0161patn\u00fd produkt nebo popis neodpov\u00edd\u00e1.<\/li>\n\n<li><strong>Vady produktu<\/strong>: Pokud je produkt po\u0161kozen\u00fd nebo vadn\u00fd p\u0159i doru\u010den\u00ed.<\/li>\n<\/ul>\n\n<h4 class=\"wp-block-heading\"><strong>V\u00fdm\u011bna zdarma<\/strong>:<\/h4>\n\n<p>Ve v\u00fd\u0161e uveden\u00fdch p\u0159\u00edpadech jsou v\u00fdm\u011bny zdarma. Ve\u0161ker\u00e9 n\u00e1klady na dopravu hrad\u00edme my.<\/p>\n\n<h4 class=\"wp-block-heading\"><strong>Chyby z\u00e1kazn\u00edka<\/strong>:<\/h4>\n\n<p>Pokud je v\u00fdm\u011bna vy\u017eadov\u00e1na z d\u016fvodu nespr\u00e1vn\u00e9ho v\u00fdb\u011bru velikosti nebo jak\u00e9koli jin\u00e9 chyby u\u010din\u011bn\u00e9 b\u011bhem procesu objedn\u00e1vky:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Z\u00e1kazn\u00edk ponese odpov\u011bdnost za n\u00e1klady na dopravu p\u0159i vr\u00e1cen\u00ed a v\u00fdm\u011bn\u011b zbo\u017e\u00ed.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>2. Z\u00e1sady pro vr\u00e1cen\u00ed pen\u011bz<\/strong><\/h3>\n\n<p>Vr\u00e1cen\u00ed pen\u011bz je mo\u017en\u00e9 za n\u00e1sleduj\u00edc\u00edch podm\u00ednek:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Zbo\u017e\u00ed mus\u00ed b\u00fdt vr\u00e1ceno v p\u016fvodn\u00edm stavu, nepou\u017eit\u00e9 a se v\u0161emi p\u016fvodn\u00edmi \u0161t\u00edtky a neporu\u0161en\u00fdm obalem.<\/li>\n\n<li>\u017d\u00e1dosti o vr\u00e1cen\u00ed pen\u011bz mus\u00ed b\u00fdt pod\u00e1ny do <strong>14 dn\u016f od obdr\u017een\u00ed<\/strong> produktu.<\/li>\n<\/ul>\n\n<h4 class=\"wp-block-heading\"><strong>Poplatek za op\u011btovn\u00e9 naskladn\u011bn\u00ed<\/strong>:<\/h4>\n\n<ul class=\"wp-block-list\">\n<li>A <strong>25% poplatek za op\u011btovn\u00e9 naskladn\u011bn\u00ed<\/strong> bude \u00fa\u010dtov\u00e1n za vr\u00e1cen\u00ed pen\u011bz po\u017eadovan\u00e9 z d\u016fvodu chyb z\u00e1kazn\u00edka (nap\u0159. nespr\u00e1vn\u00fd v\u00fdb\u011br velikosti nebo zm\u011bna n\u00e1zoru).<\/li>\n\n<li>Poplatek za op\u011btovn\u00e9 naskladn\u011bn\u00ed se nevztahuje na chyby zp\u016fsoben\u00e9 spole\u010dnost\u00ed Inhide.<\/li>\n<\/ul>\n\n<h4 class=\"wp-block-heading\"><strong>P\u0159\u00edpady, kdy nelze vr\u00e1tit pen\u00edze<\/strong>:<\/h4>\n\n<ul class=\"wp-block-list\">\n<li>Zbo\u017e\u00ed na m\u00edru nebo personalizovan\u00e9 polo\u017eky (nap\u0159. ko\u017een\u00e9 bundy na zak\u00e1zku).<\/li>\n\n<li>Zbo\u017e\u00ed vykazuj\u00edc\u00ed zn\u00e1mky opot\u0159eben\u00ed, po\u0161kozen\u00ed nebo \u00fapravy z\u00e1kazn\u00edkem.<\/li>\n\n<li>Produkty vr\u00e1cen\u00e9 po uplynut\u00ed 14denn\u00ed lh\u016fty.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>3. Proces vr\u00e1cen\u00ed zbo\u017e\u00ed<\/strong><\/h3>\n\n<p>Chcete-li zah\u00e1jit vr\u00e1cen\u00ed zbo\u017e\u00ed, postupujte pros\u00edm podle t\u011bchto krok\u016f:<\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong>Kontakt<\/strong>: Napi\u0161te e-mail na\u0161emu t\u00fdmu z\u00e1kaznick\u00e9 podpory na adresu <strong>customerservice@inhidestore.com<\/strong> nebo pou\u017eijte <strong>Kontakt<\/strong> formul\u00e1\u0159 na na\u0161ich webov\u00fdch str\u00e1nk\u00e1ch. Uve\u010fte \u010d\u00edslo objedn\u00e1vky, d\u016fvod vr\u00e1cen\u00ed a p\u0159\u00edpadn\u011b relevantn\u00ed fotografie.<\/li>\n\n<li><strong>Schv\u00e1len\u00ed<\/strong>: Jakmile bude va\u0161e \u017e\u00e1dost o vr\u00e1cen\u00ed schv\u00e1lena, za\u0161leme v\u00e1m podrobn\u00e9 pokyny k vr\u00e1cen\u00ed a p\u0159epravn\u00ed \u0161t\u00edtek (pokud je relevantn\u00ed).<\/li>\n\n<li><strong>Balen\u00ed<\/strong>: Ujist\u011bte se, \u017ee je zbo\u017e\u00ed bezpe\u010dn\u011b zabaleno, aby se zabr\u00e1nilo po\u0161kozen\u00ed b\u011bhem p\u0159epravy.<\/li>\n\n<li><strong>Odesl\u00e1n\u00ed<\/strong>: Ode\u0161lete produkt zp\u011bt na uvedenou adresu.<\/li>\n<\/ol>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>4. \u010casov\u00fd r\u00e1mec vr\u00e1cen\u00ed pen\u011bz<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Vr\u00e1cen\u00ed pen\u011bz je zpracov\u00e1no do <strong>7-10 pracovn\u00edch dn\u016f<\/strong> po obdr\u017een\u00ed a kontrole vr\u00e1cen\u00e9ho zbo\u017e\u00ed.<\/li>\n\n<li>Vr\u00e1cen\u00ed pen\u011bz bude provedeno na p\u016fvodn\u00ed platebn\u00ed metodu. V z\u00e1vislosti na va\u0161\u00ed bance nebo poskytovateli platebn\u00edch slu\u017eeb m\u016f\u017ee trvat dal\u0161\u00ed dobu, ne\u017e se \u010d\u00e1stka projev\u00ed na va\u0161em \u00fa\u010dtu.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>5. Z\u00e1sady pro v\u00fdm\u011bnu<\/strong><\/h3>\n\n<p>Pokud si p\u0159ejete vym\u011bnit zbo\u017e\u00ed za jinou velikost nebo design:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>V\u00fdm\u011bny podl\u00e9haj\u00ed dostupnosti zbo\u017e\u00ed na sklad\u011b.<\/li>\n\n<li>Vra\u0165te p\u016fvodn\u00ed zbo\u017e\u00ed v jeho p\u016fvodn\u00edm stavu do <strong>14 dn\u00ed<\/strong>.<\/li>\n\n<li>N\u00e1klady na dopravu p\u0159i v\u00fdm\u011bn\u011b zbo\u017e\u00ed se budou li\u0161it v z\u00e1vislosti na d\u016fvodu v\u00fdm\u011bny.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>6. N\u00e1klady na dopravu p\u0159i vr\u00e1cen\u00ed zbo\u017e\u00ed<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>N\u00e1klady na dopravu p\u0159i vr\u00e1cen\u00ed nebo v\u00fdm\u011bn\u011b zbo\u017e\u00ed z d\u016fvodu chyby na stran\u011b z\u00e1kazn\u00edka (nap\u0159. \u0161patn\u00e1 velikost nebo preference) hrad\u00ed z\u00e1kazn\u00edk.<\/li>\n\n<li>V p\u0159\u00edpad\u011b chyb na stran\u011b na\u0161\u00ed spole\u010dnosti uhrad\u00edme ve\u0161ker\u00e9 n\u00e1klady na dopravu my.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>7. Nevratn\u00e9 zbo\u017e\u00ed<\/strong><\/h3>\n\n<p>N\u00e1sleduj\u00edc\u00ed polo\u017eky nelze vr\u00e1tit:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Personalizovan\u00e9 nebo na m\u00edru upraven\u00e9 produkty.<\/li>\n\n<li>D\u00e1rkov\u00e9 poukazy.<\/li>\n\n<li>Zbo\u017e\u00ed zakoupen\u00e9 ve v\u00fdprodeji nebo v r\u00e1mci kone\u010dn\u00e9ho prodeje.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>8. Po\u0161kozen\u00e9 nebo vadn\u00e9 produkty<\/strong><\/h3>\n\n<p>Pokud v\u00e1m produkt doraz\u00ed po\u0161kozen\u00fd nebo vadn\u00fd:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Kontaktujte n\u00e1s do <strong>48 hodin<\/strong> od obdr\u017een\u00ed zbo\u017e\u00ed.<\/li>\n\n<li>Poskytn\u011bte n\u00e1m fotografickou dokumentaci po\u0161kozen\u00ed.<\/li>\n\n<li>Zajist\u00edme v\u00e1m v\u00fdm\u011bnu nebo vr\u00e1cen\u00ed pen\u011bz bez dal\u0161\u00edch n\u00e1klad\u016f.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>9. Zru\u0161en\u00ed objedn\u00e1vky<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Objedn\u00e1vky lze zru\u0161it do <strong>24 hodin<\/strong> od jej\u00edho zad\u00e1n\u00ed pro plnou n\u00e1hradu.<\/li>\n\n<li>Po 24 hodin\u00e1ch nemus\u00ed b\u00fdt zru\u0161en\u00ed objedn\u00e1vky mo\u017en\u00e9, pokud ji\u017e vstoupila do v\u00fdrobn\u00ed f\u00e1ze.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>10. D\u016fle\u017eit\u00e1 upozorn\u011bn\u00ed<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Ujist\u011bte se, \u017ee jste si p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky pe\u010dliv\u011b zkontrolovali velikost a preference.<\/li>\n\n<li>Uschovejte si potvrzen\u00ed objedn\u00e1vky a ve\u0161kerou souvisej\u00edc\u00ed dokumentaci, dokud nebude proces dokon\u010den.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p>M\u00e1te-li jak\u00e9koli dotazy ohledn\u011b na\u0161ich Z\u00e1sad vr\u00e1cen\u00ed a vr\u00e1cen\u00ed pen\u011bz, nev\u00e1hejte n\u00e1s kontaktovat na <strong>customerservice@inhidestore.com.<\/strong><\/p>\n\n<p>Va\u0161e spokojenost je na\u0161\u00ed prioritou a jsme tu, abychom v\u00e1m pomohli s jak\u00fdmikoli dotazy \u010di obavami!<\/p>\n\n<p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At Inhide, we value your satisfaction and are committed to ensuring a seamless shopping experience. Please read our detailed returns [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/inhidestore.com\/cs\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inhidestore.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inhidestore.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inhidestore.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/inhidestore.com\/cs\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":8,"href":"https:\/\/inhidestore.com\/cs\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":2287,"href":"https:\/\/inhidestore.com\/cs\/wp-json\/wp\/v2\/pages\/10\/revisions\/2287"}],"wp:attachment":[{"href":"https:\/\/inhidestore.com\/cs\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}