At Inhide, we pride ourselves on delivering premium leather jackets to customers worldwide. Our Shipping Policy outlines the details of how we handle, process, and deliver your orders. Please take a moment to review the information below to understand how we ensure a seamless shipping experience.
Made-to-Order Craftsmanship
Every jacket at Inhide is crafted with care, precision, and attention to detail. Since our jackets are made to order, we do not stockpile pre-made items. This allows us to provide you with a product that meets your specific preferences and maintains our high-quality standards.
- Production Time:
Crafting your jacket typically takes 7-10 business days before it is ready to ship. This includes the time required for material selection, tailoring, and thorough quality checks. - Custom Orders:
If your order includes any customizations, please note that production times may vary slightly based on the complexity of the design.
Worldwide Free Shipping
We believe in simplifying your shopping experience. That’s why we offer free shipping worldwide on all orders. Whether you’re in North America, Europe, Asia, or beyond, there are no hidden shipping charges.
Estimated Delivery Times
Once your jacket is crafted and shipped, delivery times will depend on your location. Here’s what to expect:
- North America: 3-5 business days
- Europe: 3-5 business days
- Asia-Pacific: 3-5 business days
- Rest of the World: 5-7 business days
Please note that these are estimated delivery times and may vary due to external factors such as customs processing or local courier delays.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your shipment. This allows you to monitor your order’s progress in real time.
Customs, Duties, and Taxes
While we offer free shipping, customers may be responsible for sales VAT/taxes, import duties, or other charges imposed by their local customs authorities. These fees vary by country and are not included in the cost of your order.
We recommend checking with your local customs office for information on applicable charges.
Undeliverable Packages
If a package is returned to us due to incorrect or incomplete shipping information provided by the customer, refusal to pay customs fees, or failure to accept delivery:
- We will contact you to arrange re-shipment.
- Any additional shipping costs will be the responsibility of the customer.
Damaged or Missing Shipments
We take every precaution to ensure your jacket arrives in perfect condition. However, if your order arrives damaged or is lost in transit:
- Notify us immediately at customerservice@inhidestore.com
- Provide photos of the package (if damaged) and any relevant details.
We will promptly investigate the issue and arrange for a replacement or appropriate resolution.
Shipping Restrictions
While we ship worldwide, certain remote or restricted areas may have longer delivery times or limited courier services. In such cases, we will communicate with you directly to ensure your order reaches you.
Holiday Shipping Delays
During peak holiday seasons, production and shipping times may be slightly extended due to increased demand. To ensure timely delivery, we recommend placing your orders well in advance of major holidays.
Customer Support
If you have any questions or concerns about your order or our shipping process, please don’t hesitate to contact us:
- Email: customerservice@inhidestore.com
- Phone: +92 330-225-4099
At Inhide, we are committed to providing exceptional service and delivering quality leather jackets to your doorstep. Thank you for choosing us as your trusted partner in style!