{"id":10,"date":"2025-01-21T23:27:18","date_gmt":"2025-01-21T23:27:18","guid":{"rendered":"http:\/\/inhidestore.com\/?page_id=10"},"modified":"2025-01-25T23:27:14","modified_gmt":"2025-01-25T23:27:14","slug":"vratenie-tovaru-a-penazi","status":"publish","type":"page","link":"https:\/\/inhidestore.com\/sk\/vratenie-tovaru-a-penazi\/","title":{"rendered":"Z\u00e1sady vr\u00e1tenia tovaru a pe\u0148az\u00ed"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5aa6f187 e-flex e-con-boxed e-con e-parent\" data-id=\"5aa6f187\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb9ab1b elementor-widget elementor-widget-text-editor\" data-id=\"fb9ab1b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p>V Inhide si v\u00e1\u017eime va\u0161u spokojnos\u0165 a rob\u00edme v\u0161etko pre to, aby bol v\u00e1\u0161 n\u00e1kup bezprobl\u00e9mov\u00fd. Pre\u010d\u00edtajte si, pros\u00edm, na\u0161e podrobn\u00e9 podmienky vr\u00e1tenia tovaru a pe\u0148az\u00ed, aby ste sa obozn\u00e1mili s pravidlami vz\u0165ahuj\u00facimi sa na va\u0161e n\u00e1kupy.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>1. Podmienky v\u00fdmeny tovaru<\/strong><\/h3>\n\n<p>Pon\u00fakame v\u00e1m <strong>bezprobl\u00e9mov\u00fa 14-d\u0148ov\u00fa garanciu na v\u00fdmenu<\/strong> za nasleduj\u00facich podmienok:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Rozdiely vo ve\u013ekostiach<\/strong>: Ak doru\u010den\u00fd tovar nezodpoved\u00e1 objednanej ve\u013ekosti.<\/li>\n\n<li><strong>Chyby na strane spolo\u010dnosti<\/strong>: Ak bol odoslan\u00fd nespr\u00e1vny produkt alebo popis nezodpoved\u00e1 skuto\u010dnosti.<\/li>\n\n<li><strong>Chyby produktu<\/strong>: Ak je produkt pri doru\u010den\u00ed po\u0161koden\u00fd alebo chybn\u00fd.<\/li>\n<\/ul>\n\n<h4 class=\"wp-block-heading\"><strong>Bezplatn\u00e1 v\u00fdmena<\/strong>:<\/h4>\n\n<p>V uveden\u00fdch pr\u00edpadoch je v\u00fdmena bezplatn\u00e1. Uhrad\u00edme v\u0161etky n\u00e1klady na dopravu.<\/p>\n\n<h4 class=\"wp-block-heading\"><strong>Chyby na strane z\u00e1kazn\u00edka<\/strong>:<\/h4>\n\n<p>Ak je v\u00fdmena potrebn\u00e1 z d\u00f4vodu nespr\u00e1vneho v\u00fdberu ve\u013ekosti alebo akejko\u013evek inej chyby pri objedn\u00e1van\u00ed:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Z\u00e1kazn\u00edk zodpoved\u00e1 za n\u00e1klady na vr\u00e1tenie a op\u00e4tovn\u00e9 zaslanie tovaru.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>2. Podmienky vr\u00e1tenia pe\u0148az\u00ed<\/strong><\/h3>\n\n<p>Vr\u00e1tenie pe\u0148az\u00ed je mo\u017en\u00e9 za nasleduj\u00facich podmienok:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Tovar mus\u00ed by\u0165 vr\u00e1ten\u00fd v p\u00f4vodnom stave, nepou\u017eit\u00fd, so v\u0161etk\u00fdmi origin\u00e1lnymi visa\u010dkami a v neporu\u0161enom obale.<\/li>\n\n<li>\u017diados\u0165 o vr\u00e1tenie pe\u0148az\u00ed mus\u00ed by\u0165 podan\u00e1 do <strong>14 dn\u00ed od prevzatia<\/strong> produktu.<\/li>\n<\/ul>\n\n<h4 class=\"wp-block-heading\"><strong>Poplatok za naskladnenie<\/strong>:<\/h4>\n\n<ul class=\"wp-block-list\">\n<li>A <strong>Poplatok za naskladnenie vo v\u00fd\u0161ke 25%<\/strong> sa \u00fa\u010dtuje pri vr\u00e1ten\u00ed pe\u0148az\u00ed z d\u00f4vodu ch\u00fdb na strane z\u00e1kazn\u00edka (napr. nespr\u00e1vny v\u00fdber ve\u013ekosti alebo zmena rozhodnutia).<\/li>\n\n<li>Poplatok za naskladnenie sa ne\u00fa\u010dtuje v pr\u00edpade ch\u00fdb sp\u00f4soben\u00fdch spolo\u010dnos\u0165ou Inhide.<\/li>\n<\/ul>\n\n<h4 class=\"wp-block-heading\"><strong>Pr\u00edpady, kedy vr\u00e1tenie pe\u0148az\u00ed nie je mo\u017en\u00e9<\/strong>:<\/h4>\n\n<ul class=\"wp-block-list\">\n<li>Upraven\u00e9 alebo personalizovan\u00e9 polo\u017eky (napr. ko\u017een\u00e9 bundy \u0161it\u00e9 na mieru).<\/li>\n\n<li>Tovar vykazuj\u00faci zn\u00e1mky nosenia, po\u0161kodenia alebo \u00faprav z\u00e1kazn\u00edkom.<\/li>\n\n<li>Produkty vr\u00e1ten\u00e9 po uplynut\u00ed 14-d\u0148ovej lehoty.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>3. Proces vr\u00e1tenia tovaru<\/strong><\/h3>\n\n<p>Ak chcete za\u010da\u0165 proces vr\u00e1tenia, postupujte pod\u013ea t\u00fdchto krokov:<\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong>Kontaktujte n\u00e1s<\/strong>: Nap\u00ed\u0161te n\u00e1\u0161mu t\u00edmu z\u00e1kazn\u00edckej podpory na e-mail <strong>customerservice@inhidestore.com<\/strong> alebo vyu\u017eite <strong>Kontaktujte n\u00e1s<\/strong> formul\u00e1r na na\u0161ej webovej str\u00e1nke. Uve\u010fte \u010d\u00edslo objedn\u00e1vky, d\u00f4vod vr\u00e1tenia a v pr\u00edpade potreby prilo\u017ete pr\u00edslu\u0161n\u00e9 fotografie.<\/li>\n\n<li><strong>Schv\u00e1lenie<\/strong>: Po schv\u00e1len\u00ed va\u0161ej \u017eiadosti o vr\u00e1tenie v\u00e1m za\u0161leme podrobn\u00e9 pokyny a prepravn\u00fd \u0161t\u00edtok (ak je to relevantn\u00e9).<\/li>\n\n<li><strong>Balenie<\/strong>: Uistite sa, \u017ee je tovar bezpe\u010dne zabalen\u00fd, aby sa predi\u0161lo jeho po\u0161kodeniu po\u010das prepravy.<\/li>\n\n<li><strong>Doprava<\/strong>: Odo\u0161lite produkt sp\u00e4\u0165 na uveden\u00fa adresu.<\/li>\n<\/ol>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>4. Lehota na vr\u00e1tenie pe\u0148az\u00ed<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Vr\u00e1tenie pe\u0148az\u00ed spracujeme do <strong>7 \u2013 10 pracovn\u00fdch dn\u00ed<\/strong> od prijatia a kontroly vr\u00e1ten\u00e9ho tovaru.<\/li>\n\n<li>Peniaze v\u00e1m vr\u00e1time rovnak\u00fdm sp\u00f4sobom, ak\u00fdm ste uskuto\u010dnili platbu. V z\u00e1vislosti od va\u0161ej banky alebo poskytovate\u013ea platobn\u00fdch slu\u017eieb m\u00f4\u017ee trva\u0165 nejak\u00fd \u010das, k\u00fdm sa suma prip\u00ed\u0161e na v\u00e1\u0161 \u00fa\u010det.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>5. Podmienky v\u00fdmeny<\/strong><\/h3>\n\n<p>Ak si \u017eel\u00e1te vymeni\u0165 tovar za in\u00fa ve\u013ekos\u0165 alebo dizajn:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>V\u00fdmena z\u00e1vis\u00ed od aktu\u00e1lnych skladov\u00fdch z\u00e1sob.<\/li>\n\n<li>P\u00f4vodn\u00fd tovar vr\u00e1\u0165te v p\u00f4vodnom stave do <strong>14 dn\u00ed<\/strong>.<\/li>\n\n<li>N\u00e1klady na dopravu pri v\u00fdmene tovaru bud\u00fa z\u00e1visie\u0165 od d\u00f4vodu v\u00fdmeny.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>6. N\u00e1klady na dopravu pri vr\u00e1ten\u00ed tovaru<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>N\u00e1klady na dopravu pri vr\u00e1ten\u00ed alebo v\u00fdmene z d\u00f4vodu chyby na strane z\u00e1kazn\u00edka (napr. nespr\u00e1vna ve\u013ekos\u0165 alebo zmena rozhodnutia) zn\u00e1\u0161a z\u00e1kazn\u00edk.<\/li>\n\n<li>V pr\u00edpade ch\u00fdb na na\u0161ej strane uhrad\u00edme v\u0161etky n\u00e1klady na dopravu my.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>7. Tovar, ktor\u00fd nie je mo\u017en\u00e9 vr\u00e1ti\u0165<\/strong><\/h3>\n\n<p>Nasleduj\u00face polo\u017eky nie je mo\u017en\u00e9 vr\u00e1ti\u0165:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Personalizovan\u00e9 produkty alebo produkty vyroben\u00e9 na mieru.<\/li>\n\n<li>Dar\u010dekov\u00e9 karty.<\/li>\n\n<li>Tovar zak\u00fapen\u00fd vo v\u00fdpredaji alebo v r\u00e1mci dopredaja (final sale).<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>8. Po\u0161koden\u00e9 alebo chybn\u00e9 produkty<\/strong><\/h3>\n\n<p>Ak v\u00e1m produkt pr\u00edde po\u0161koden\u00fd alebo chybn\u00fd:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Kontaktujte n\u00e1s do <strong>48 hod\u00edn<\/strong> od prevzatia tovaru.<\/li>\n\n<li>Prilo\u017ete, pros\u00edm, fotografick\u00fa dokument\u00e1ciu po\u0161kodenia.<\/li>\n\n<li>Zabezpe\u010d\u00edme v\u00fdmenu tovaru alebo vr\u00e1tenie pe\u0148az\u00ed bez ak\u00fdchko\u013evek \u010fal\u0161\u00edch poplatkov.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>9. Storno objedn\u00e1vky<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Objedn\u00e1vku m\u00f4\u017eete stornova\u0165 do <strong>24 hod\u00edn<\/strong> od jej vytvorenia s n\u00e1rokom na vr\u00e1tenie plnej sumy.<\/li>\n\n<li>Po uplynut\u00ed 24 hod\u00edn u\u017e storno nemus\u00ed by\u0165 mo\u017en\u00e9, ak objedn\u00e1vka post\u00fapila do f\u00e1zy v\u00fdroby.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>10. D\u00f4le\u017eit\u00e9 upozornenia<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Pred odoslan\u00edm objedn\u00e1vky si, pros\u00edm, d\u00f4kladne skontrolujte zvolen\u00fa ve\u013ekos\u0165 a \u010fal\u0161ie parametre.<\/li>\n\n<li>Uschovajte si potvrdenie o objedn\u00e1vke a v\u0161etku s\u00favisiacu dokument\u00e1ciu a\u017e do \u00fapln\u00e9ho vybavenia va\u0161ej po\u017eiadavky.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p>Ak m\u00e1te ak\u00e9ko\u013evek ot\u00e1zky t\u00fdkaj\u00face sa na\u0161ich z\u00e1sad vr\u00e1tenia tovaru a pe\u0148az\u00ed, nev\u00e1hajte n\u00e1s kontaktova\u0165 na adrese <strong>customerservice@inhidestore.com.<\/strong><\/p>\n\n<p>Va\u0161a spokojnos\u0165 je pre n\u00e1s prioritou a sme tu, aby sme v\u00e1m pomohli s ak\u00fdmiko\u013evek ot\u00e1zkami \u010di nejasnos\u0165ami!<\/p>\n\n<p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At Inhide, we value your satisfaction and are committed to ensuring a seamless shopping experience. Please read our detailed returns [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/inhidestore.com\/sk\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inhidestore.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inhidestore.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inhidestore.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/inhidestore.com\/sk\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":8,"href":"https:\/\/inhidestore.com\/sk\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":2287,"href":"https:\/\/inhidestore.com\/sk\/wp-json\/wp\/v2\/pages\/10\/revisions\/2287"}],"wp:attachment":[{"href":"https:\/\/inhidestore.com\/sk\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}